Shipments and returns
Your pack shipment
Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.
OH! Juice delivers straight to your door via FedEx Priority Overnight shipping. All shipments include ice packs and insulation to keep the juices super fresh! FedEx Priority Overnight maintains a commitment time of 10:30AM for most areas, however certain areas may receive delivery as late as end of day. Although we do not require a signature upon delivery, please bear in mind that the FedEx driver will not leave the package if they deem your delivery location as unsafe (we don’t want someone else getting your cleanse!). If you live in an apartment building or complex and are OK with the juice being left, it can help to leave a note on your door for the driver. If you have any questions or concerns about your delivery, we strongly encourage you to contact us immediately. The best way to reach us is at email@example.com.